We take immense pleasure in witnessing our products facilitate the attainment of your objectives. However, should you find it necessary to request a refund, we kindly request you to peruse the section provided below.
Purchase Terms of Agreement
Please note that the purchase of digital products, including CSV and TXT downloads, is subject to specific terms and conditions. We strongly recommend that consumers carefully review these terms and conditions before proceeding with any purchase.
Payment and Refund policy
For the purchase of intangible products like CSV and TXT downloads, all transactions are conducted through secure payment gateways such as PayPal or Stripe. These payment gateways utilise SSL encryption technology, ensuring a safe and secure environment for using various types of credit and debit cards from different countries. It is important to note that your personal details are not stored during this process.
Once a digital product is downloaded or opened, it is considered “used,” and as a result, all purchases made on https://exemplary.energy/ are non-refundable and non-exchangeable. Due to the intangible nature of the products offered on this platform, a strict no-refund policy is in place.
Inquiry or Need help?
Contact us at exemplary.energy@exemplary.com.au for questions related to data inquiry or help.